Kforce Experienced Collections Representative in Burlington, Massachusetts

Kforce has a client in search of an Experienced Collections Representative in Burlington, Massachusetts (MA).Essential Job Functions:

  • Collect on past due balances

  • Research and resolve customer disputes and inquiries

  • Communicate with customers and vendors via phone, email, fax, or mail

  • Answer customer phone calls

  • Process and respond to mail sent by customers

  • Perform other administrative duties as directed

  • High School diploma or GED

  • 3 years of collections experience in a collections center environment required

  • Experience working in a fast-paced high-volume collections center

  • Strong skip tracing skills

  • Data entry, Excel, Word, Outlook, and internet skills

  • Strong communication skills

  • Professional telephone manner

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years